Service validation

Our challenge: Your satisfaction

If you have used our After Sales service, we would be grateful whether you could give us your opinion about your degree of satisfaction with the offered service. Your answers will be treated confidentially and shall not be used for any other purpose than research developed by TECFLUID. Your opinion is important for us. Please help us to improve!

Customer Satisfaction with the After Sales service

How did you contact Tecfluid's After Sales Department? *

Why did you contact with the After Sales Department? *

Because I wanted you to repair a device

Because I wanted to turn back a device

Because I wanted to make a claim

Other

According to your experience with our After Sales Department, could you please, score the following aspects: *

	Very good	Good	Regular	Bad	Very bad	Not applicable
Problem resolution	Problem resolution - Very good	Problem resolution - Good	Problem resolution - Regular	Problem resolution - Bad	Problem resolution - Very bad	Problem resolution - Not applicable
Speed in answering	Speed in answering - Very good	Speed in answering - Good	Speed in answering - Regular	Speed in answering - Bad	Speed in answering - Very bad	Speed in answering - Not applicable
Easy to contact	Easy to contact - Very good	Easy to contact - Good	Easy to contact - Regular	Easy to contact - Bad	Easy to contact - Very bad	Easy to contact - Not applicable
Professionalism of the people	Professionalism of the people - Very good	Professionalism of the people - Good	Professionalism of the people - Regular	Professionalism of the people - Bad	Professionalism of the people - Very bad	Professionalism of the people - Not applicable
Report of inspection findings	Report of inspection findings - Very good	Report of inspection findings - Good	Report of inspection findings - Regular	Report of inspection findings - Bad	Report of inspection findings - Very bad	Report of inspection findings - Not applicable

Do you have any additional comment or suggestion about our After Sales service?

Many thanks for your opinion. It is of great value for us.
Tecfluid S.A.

RGPD *

I have read and accept the privacy policy | TECFLUID France inform you that the personal data provided by filling in this form will be treated by TECFLUID France as responsible for data processing | Purpose: To provide the requested service and prospective product offer | Recipients: Your data may be transferred to third parties when necessary to provide you with access to our services and to comply with our legal obligations | Rights: You can exercise your rights of access, rectification, limitation, portability and deletion of data by sending an email to marketing@tecfluid.fr. You also have the right to file a claim with a supervisory authority. Your data will be kept for the duration of the business relationship and the time required by applicable legislation. More information in Data protection policy.

Service validation

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